You are planning to return (part of) your order or register a warranty claim. This is only possible by filling in the following return and warranty application form. Unfortunately they cannot be processed by telephone. The Returns and Warranty department processes only fully completed return and warranty applications, where you can expect feedback within 48 hours through your submitted email address or telephone number.

Send the completed form to garantie@venauto.nl.

Right of withdrawal

Only orders which have been placed via our webshop venauto.nl -  can be cancelled within 14 days of receipt without specifying the reason for cancellation. After cancellation, you must return your product within 14 days. You will be credited the full order amount, including dispatch. Only the costs for the return from your home to the shop will be charged. If you use your right of withdrawal, return the product to the dealership with all accessories and - if reasonably possible - in its original condition and packaging. To exercise this right, please contact us at garantie@venauto.nl . We will then refund the order amount owed within 14 days after notification of your return provided that the product has been received in good order.


Chamber of Commerce 20108761
VAT NL812250266B01

Download return application form